Return Policy

At Freedom Tablet, we strive to ensure our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

Return Eligibility

  • Timeframe: You have [Insert Number of Days, e.g., 30 days] from the date of delivery to return your Freedom Tablet for a full refund or exchange.
  • Condition: To be eligible for a return, your Freedom Tablet must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

Return Process

  1. Contact Us: Before returning your item, please contact our customer service team at [Insert Contact Information] to initiate the return process. Provide your order number, a description of the issue, and whether you want a refund or exchange.
  2. Return Authorization: Our team will provide you with a Return Authorization (RA) number and detailed instructions on where to send your return.
  3. Packaging: Pack the Freedom Tablet securely in the original packaging, including all accessories, manuals, and documentation.
  4. Shipping: Ship the product to the address provided by our customer service team. Ensure the RA number is clearly marked on the outside of the package.

Return Shipping Costs

  • Customer Responsibility: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund.

  • Approval: If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and posted to your account.
  • Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

Exchanges

If you need to exchange your Freedom Tablet for the same item due to defects or damage, please contact us at [Insert Contact Information]. We will provide instructions on how to proceed with the exchange.

Non-Returnable Items

Several types of goods are exempt from being returned, including:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale